Customer Service Representative REMOTE ($18.00 - $20.00 / hour)

Employer Industry: Customer Service

Why Consider This Job Opportunity

  • Competitive pay up to $20 per hour
  • Opportunity for career advancement and growth within the organization
  • Remote work opportunity with flexible schedules
  • High-speed and reliable internet access required for remote work
  • Collaborative work environment
  • Comprehensive benefits package, including health and 401K contribution

What To Expect (Job Responsibilities)

  • Respond to customer inquiries via phone, email, chat, or other communication channels
  • Provide accurate and timely information to customers regarding products, services, policies, and procedures
  • Resolve customer issues, complaints, and concerns in a professional and empathetic manner
  • Maintain a high level of product knowledge to assist customers effectively
  • Document all customer interactions and issues in the company's CRM system

What Is Required (Qualifications)

  • Proven experience in a customer service role
  • Excellent communication skills, both written and verbal
  • Problem-solving and critical-thinking abilities
  • Empathy and the ability to understand and address customer needs
  • Proficiency in using customer support software and CRM systems

How To Stand Out (Preferred Qualifications)

  • 1 year of experience in a customer service role
  • Basic computer and software skills

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Hiring AMAZON is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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